LMT Karte

It is the toll-free number of the LMT Karte customer service system. By calling 29202010 you can find out the account balance, the number of days remaining until the expiry and use-by dates of your LMT Karte, as well as refill your account, change the language of your voice mail, etc.

Several options are available.

• Call the toll-free number 29202010 of the LMT Karte customer service system –> dial 1 –> listen to the message about account balance and the number of days until the balance expiry and use-by dates –> end the call.
• Text i to 29202010.
• Enter *120# and press the call key.

It is the amount of money paid into your LMT Karte that has accumulated by purchasing an LMT Karte or refilling your account.

Yes. In this case the balance of your LMT Karte is added to the paid in amount.

The deposited money is not paid out in cash.

The language of the voice mail can be changed by calling 29202010 – the toll-free number of the LMT Karte customer service system, and following the directions.

According to the terms and conditions of our services agreement, the LMT has a right to re-sell a number of an LMT Karte no less than 3 months after the expiry of the use-by date.

Information about funds

• Voice message in the chosen language (Latvian, Russian or English) before two outgoing calls, if there is less than 1.42 € on the account of your LMT Karte.
• Two beeps before each outgoing call, if there is less than 0.71 € on the account of your LMT Karte.
• Notification to both parties of the call in all languages (Latvian, Russian, English), if no money is left on the account of your LMT Karte during your conversation.
• Voice message in the chosen language (Latvian, Russian or English) before each attempted call, if there is no money on the account of your LMT Karte.
• If there is less than 0.71 € on the account of your LMT Karte, you will be sent an informative text message after the first call, text message or Internet session asking to refill your LMT Karte.

Information about time limits

• Voice message in the chosen language (Latvian, Russian, English) before each outgoing call if there are less than three days left before the balance of your LMT Karte expires.
• Voice message in the chosen language (Latvian, Russian or English) before each attempted call, if the balance of your LMT Karte has expired.
• Message informing about the date and time when your LMT Karte expires 24 to 48 hours before the expiry of the use-by date.

There will be no message. You will hear several beeps.

No, the number is pre-programmed in your SIM card.

If your LMT Karte has been stolen or lost, inform the LMT via its 24/7 toll-free Infoline 80768076. To block your SIM card or its balance, You will have to provide the PIN1 code (on the insert with PIN and PUK codes).

You have to submit a written statement to any LMT customer service center about the loss or theft of your LMT Karte within 3 days. Until the receipt of this statement the LMT will continue to reduce the balance depending on services received via the connection number of the respective LMT Karte.