Abroad

No, you should not change the settings of your phone, if you use the LMT internet services.

Yes, just make sure that you have activated the possibility to use the internet in other countries in the settings of your phone (Data roaming).

Users of specific tariff plans in the EEA countries and the Internet on Phone have a definite data allowance available to them without any additional charge. Check here information about your tariff plan.

When you have consumed the free data allowance, you can continue to use the internet for an additional charge by purchasing Internet While Travelling or Internet While Travelling+, or be charged per MB.

Choose a type of payment (Internet While Travelling, Internet While Travelling+ or charge per MB) that matches your internet consumption habits and needs best.

In the group of countries GLOBAL Internet While Travelling and Internet While Travelling+ offer a specific data allowance for 30 days for a fixed price. In countries where these payment methods are not available, or if you have chosen to be charged per MB, you will have to pay for each and every MB consumed.

Please consider the technological peculiarities that may affect your costs – differences in the actually transmitted data allowance, automatic use of internet services, etc.

Yes. The display of these text messages on the computer screen depends on the respective data card or modem software.

If you use a device that does not support receiving text messages, the informative messages can be sent to an alternative number. In this case you have to contact us or visit the nearest LMT Customer Centre.

You can sign up to the most suitable type of payment for the internet at any moment. The most convenient way to do this is here (from your phone): info.lmt.lv/internets (this option is available using LMT mobile data), at My LMT, or by sending a text message to 1688:

• Internet While Travelling: IC
• Internet While Travelling+: IC+
• Charge per MB: IC–

The changes will take effect as soon as you receive a confirmation message about the change of payment type.

If you like the Internet While Travelling or Internet While Travelling+ and if you visit a country, where this type of payment is not available, choosing the charge per MB is not necessary – it will happen automatically.

These are two different types of payment for the internet.

• Internet While Travelling was created to ensure safe use of the internet abroad – you will control your data consumption costs in a specific time period (30 days or month) depending on a country you are in. When you consume your data allowance, you will be able to purchase an add-on daily allowance in a browser or sign up to the Internet While Travelling+ and do not bother purchasing other add-on allowances.
• Internet While Travelling+ was created to allow to use the internet abroad, if you do not want to bother purchasing add-on allowances. As soon as you consume your daily data allowance, you will automatically have access to the next paid allowance.

Users of the Internet While Travelling can purchase add-on data allowances until they reach the monthly cost control limit.

Users of the Internet While Travelling are charged for add-on data allowances upon their purchase.

If you would like to continue to use the internet, when you have consumed the Internet While Travelling data allowance, but have not yet purchased an add-on allowance, you will receive an informative message with a link to a site, where you will be able to choose – whether you would like to buy add-on 30 days or monthly allowance (depending on the country you are in) or sign up to the Internet While Travelling+ not to bother purchasing add-on allowances in the future. It is also possible to purchase an add-on allowance via a text message.

Data allowance included in the Internet While Travelling 30 days (in group of countries GLOBAL) or monthly (EEA countries) charge can be used in all networks of the respective group of countries that provide access to the internet.

• Users of the Internet on Phone, as well as the users of the tariff plans and services that include a specific data allowance for the EEA countries will have a right to consume as much data as is included in their free data allowance.
• For Internet While Traveling users in EEA countries, a minimum charge of 5.99 € applies for purchasing internet volume. Whereas, in the group of countries GLOBAL a minimum fee and an accounting step of 32 KB per 0.0312 € is charged until you reach a 16 MB or 15.99 € limit.
• If you have chosen to be charged per consumed MB, a minimum data session fee is set for using the internet abroad. You should pay attention if you use small data allowance at the time of using the internet, what is possible also if your device automatically creates internet sessions.
  
  In EEA member states an accounting step of 1 KB is used, whereas in other countries a minimum fee will be for 32 KB allowance, after – for every subsequent 32 KB.

When you are abroad, you can save money by disabling automatic Internet services. For example, the weather forecast will not be updated on your phone, if you disable the autosync and background data. In your computer you will have to disable automatic software updates.

If necessary, the apps may be updated manually according to the instructions for use.

If you live or use the internet near the Latvian border, it is possible that the phone automatically chooses a foreign communications network, and surfing the internet is charged like data consumption abroad. To avoid such unpleasant surprises and additional costs, turn off the internet abroad. The most convenient way to do this is via My LMT or by texting VG– to 1688. When you plan a trip abroad, remember to enable the internet for using abroad (at My LMT or by texting VG+ to the same number).